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General Terms and Conditions

  1. Area of validity
    All supplies and services of WINFORCE AG shall be provided exclusively on the basis of the terms and conditions as stated below.
  2. Prices
    The prices are expelled in Swiss francs (CHF) and contain the legally prescribed value added tax. The prices given on the Swiss internet pages (www.winforce.com) are effective at the time of the order entrance.
  3. Minimum order value
    The minimum order value is CHF 0.00.
  4. Postage and shipping costs
    Orders up to a value of CHF 150.00 are charged with a flat shipping rate of CHF 9.00, including postage and packing. Orders of a value higher than CHF 150.00 are free of charge (this applies only for end consumers in Switzerland and Liechtenstein).  
  5. Method of payment
    Orders within Switzerland and Liechtenstein: by cash in advance, credit card, PayPal or on account (only for registered customer). 
  6. Delivery
    WINFORCE products are delivered within Switzerland and Liechtenstein. Supplies within Switzerland and Liechtenstein are usually delivered by Swiss Post or DPD within one working day after the order entrance. In case of cash in advance the products are not delivered before the amount due is credited to our account. For deliveries in other countries, please contact us via info@winforce.com or turn directly to our distributors.
  7. Right of return
    Satisfaction of our customers is very important to us. However, return of products without prior consent will not be accepted. Returns, be it for an exchange or for a credit note, can be accepted only if they are in an undamaged original packing. The return delivery expenses must be paid by the client.
  8. Improvements and modifications
    WINFORCE AG reserves the right to make modificatins to the product without notice.
  9. Data protection
    The protection of your privacy is of the utmost importance to us. We naturally comply with all legal regulations on data protection.
  10. Place of jurisdiction
    Place of jurisdiction is Zug, Switzerland.